MORE QUESTIONS?

Certainly! Opting to book directly with us not only ensures a seamless reservation process but also allows you to avoid the guest service charges imposed by third-party websites. Many of our guests have experienced substantial savings, often totaling hundreds of dollars, by choosing to book directly. We prioritize transparency and value our guests, providing a cost-effective and efficient booking experience when you choose to reserve your stay with us directly.

We allow cancellations within 72 hours of booking the reservation to be fully refunded.

Yes, each accommodation reservation automatically includes travel insurance as part of the overall cost. This comprehensive coverage is designed to provide guests with peace of mind, offering protection against unforeseen events and ensuring a secure and worry-free stay.

Three days prior to the reservation date, guests will receive comprehensive information through our dedicated app, ensuring a seamless and informed experience. To finalize your reservation, full payment is required, accompanied by the completion of a contract and the provision of necessary identification and credit card information, which will be securely stored on file. These measures are integral to facilitating a smooth check-in process and ensuring a secure and enjoyable stay for all our guests.

Contact us immediately with any issue and we will have someone out as soon as possible to fix the issue.

Certainly! We offer a selection of homes tailored for dog lovers, providing a pet-friendly environment for your convenience. To accommodate furry friends, a pet fee of $250 is applicable, covering the essential pet cleaning services. As part of our responsible pet policy, guests are required to sign a pet waiver. Please note that we exclusively accept dogs and, for certain homes with specific restrictions, we may request a photo of the dog for approval. Unfortunately, we are unable to accommodate other types of pets at this time. This policy ensures a comfortable and enjoyable stay for all guests, including those traveling with their canine companions.

A minimum age requirement of twenty-five years old for at least one adult is mandatory to secure a reservation with us. This policy is in place to ensure a responsible and secure environment for all guests. We appreciate your understanding and compliance with this requirement.

Yes, the majority of our homes are equipped with a pool remote control.

A minimum stay of either 5 or 7 days is required, depending on the specific requirements of each individual home.

Certainly! To enhance the convenience and comfort of our guests, all our vacation homes come equipped with one highchair and one Pack 'N Play, provided at no additional cost. This thoughtful inclusion is part of our commitment to ensuring a family-friendly and enjoyable stay for all our guests.